Corrie J. Bergeron, Jr.
e-Learning Design and Development Leader

www.itasca.net/~corrie
corrie@itasca.net

*** Skills***

Information Analysis and Design

Determine user needs, analyze content and job tasks. Interview workers and managers. Recommend performance-improvement solutions. Design instructional sequences, performance measures, and remediation schemes. Plan and conduct program evaluations.

Multimedia Development and Production

Develop style guides, scripts, storyboards, flowcharts, and prototypes. Create text, dynamic web pages, databases, graphics, audio, video, and animation. Develop and program navigation, presentation, interaction, testing, remediation, and scoring modules. Test and package final deliverables.

Project Management

Develop budgets and schedules for multiple, concurrent projects from $5,000 to over $400,000. Manage technical and human resources to ensure quality delivery on time, on budget.

Quality Assurance

Review graduate-level course syllabi and materials to ensure the use of appropriate instructional strategies.  Support ISO 9000 certification effort by supporting definition and implementation of Quality System Operating Procedures. Ensure that appropriate design standards, checklists, references, and other QA tools are documented and implemented. Develop tools and training to assure uniform application of courseware design standards. Develop courseware-testing protocols, conduct tests, prioritize fixes, debug courseware.

Business Development

Advise corporate sales team on technical issues. Conduct meetings with prospects and clients. Write proposals, determining statement of work, deliverables, and pricing. Research business potential of new technologies. Recommend hardware and software purchases.

Application and Authoring Software

Familiar with industry-standard tools for the design, development, production, and management of e-learning, including Blackboard, Dreamweaver Ultradev, Macromedia MX, Lotus Notes, MS Project, Word, Excel, PowerPoint, Visio, Acrobat, PaintShop, PhotoShop, Cold Fusion, Perl, MySQL, etc. 

Familiar with technical content areas including:

Aviation, Banking, Digital Imaging, Graphic Communications, ISO 9000, Management, Manufacturing, Pre-press, Printing, Sales, Statistical Process Control, Video Production, Workplace Literacy

*** Work History ***

1993 – Present   Intra-Active Designs
Minneapolis, Minnesota

President, Chief Learning Officer

  • Independent consulting practice focused on analysis and design for e-learning and interactive multimedia. 

1999 – 2003   Sylvan Learning Online Higher Education / Walden University
Minneapolis, Minnesota

Learning Systems Architect / Instructional Designer

  • Facilitated faculty development of graduate-level course materials
  • Assisted faculty in preparing course materials for online delivery
  • Provided strategies and resources for online learning
  • Reviewed course materials for adherence to technical requirements, university standards, and distance education best-practices
  • Developed and deliver faculty-training materials
  • Coordinated with deans, department chairs, and course managers to track the status of current and future courses
  • Key team member involved in planning and executing a major transition in course delivery systems from Courseinfo 4.1 to Blackboard 5.5. 
  • Trained fifty distance-ed graduate faculty members in how to use a new system
  • Designed and implemented a web-based database to help designers and course managers track the development and deployment status of current and future courses
  • Developed courses in managing distributed teams and business finance basics
  • Consulted on the design of a course in integrating arts across the middle-school curriculum
  • Served as system administrator for mission-critical web-based synchronous and asynchronous communication tools, using vendor-supplied, customized, and custom-built applications in HTML, mySQL, Perl, and ColdFusion.
  • Member of task force chartered by the CEO to evaluate current and future distance-learning technologies vs. Walden's current and future needs. Specified functional requirements for vendor-supplied and custom-built software.
  • Investigated SCORM / IEEE 1484 specifications as related to Walden’s needs.

1998 – 1999 Capella University / The Graduate School of America / Learning Ventures International
Minneapolis, Minnesota

Senior Instructional Designer

  • Provided leading-edge instructional design concepts and leadership, including the design and development of faculty and learner development materials in support of Capella's transition to LearningSpace.
  • Prototyped an interactive web-based simulation of a conversation between a counselor and a client for the graduate Psychology program.
  • Designed and developed course on Security for Online Learning.

Director of Interactive Courseware Development

  • Managed an acquired development team through a major transition in the company's business focus and long-term strategic goals.

1993 - 1998 PLATO Learning Systems / TRO Learning
Minneapolis, Minnesota

Senior Courseware Designer

  • Lead development teams in creating new PLATO courseware. Titles included:
    • Technology Fundamentals
    • Writing in the Workplace
    • DataSkills: Charts & Graphs. 
  • Prototyped interface for Windows version of PLATO.
  • Designed, developed, and tested prototypes for new courseware, intelligent tutoring, games, and simulations.   
  • Participated in planning and presentations related to the launch of PLATO on the Internet.  

Project Manager

  • Consult with Executive Management and customers to develop project specifications, production plans, budgets and schedules.
  • Manage resources to deliver quality product within budget and time constraints.  Projects included:
    • DataSkills
    • Social Studies update
    • Math Fundamentals – International English conversion
    • Math Fundamentals – Chinese conversion
    • Writing in the Workplace
    • Math Problem Solving
    • PLATO for Windows Online Help
    • PLATO Pathways documentation. 

Courseware Design and Quality Assurance Coordinator

  • Developed design standards for next-generation PLATO courseware.
  • Worked with product development teams to refine content structure, instructional objectives and teaching strategies for new courseware.
  • Coordinateed development and implementation of courseware review and testing protocols.
  • Supported ISO 9000 certification process. Wrote and reviewed Quality Standard Operating Procedures

1994 – 1995 Hennepin County Technical College
Minneapolis, Minnesota

Adjunct Instructor, AV / Multimedia Production

  • Taught mid-career adults to create effective computer-based multimedia presentations in a vocational-college / community college setting

1990 – 1993 Century Design
Minneapolis, Minnesota

Instructional Designer

  • Consulting, design, development, and production of custom video, instructor-led, print, CBT, and multimedia courseware.

*** Education***

Post-graduate studies

  • Learning-centered instruction: Wisdom Tools Scenarios / The Art Institutes International, 2003
  • The design and development of web-based database applications using Perl, MySQL, and ColdFusion: Self-study 2000-2003
  • The Future of Educational Institutions: Capella University 1999
  • Collaborative Learning Systems: Capella University 1999

Master of Education

Educational Technology (Ed. Psychology, Instructional Design)
Texas A&M University 1988

Bachelor of Science

Industrial Education (Aerospace Engineering)
Texas A&M University 1984

*** Publications and Presentations ***

http://www.itasca.net/~corrie/cbprespub.htm

  • “Web-Based Education: A reality check.”  Foshay, W.R.  and Bergeron, C. J.
    The ASTD E-Learning Handbook: Best Practices, Strategies, and Case Studies for an Emerging Field
    Allison Rossett, Editor. McGraw-Hill, 2002
  • “Web-based Education: A reality check.” Foshay, W. R., & Bergeron, C. J. (2000) TechTrends, vol 44, pp 16-19.
  • "Convergence and Education", panel presentation, National Association of Broadcasters, Las Vegas, NV (2000)
  • Tools, Templates and Rubrics for Online Higher Education
    Utah State University Summer Instructional Design Institute, Logan, UT (8/99)
    On-Line Learning '99, Los Angeles, CA (10/99)
  • Interaction Design for Online Experiences (PDF file)
    National Association of Broadcasters, Las Vegas, NV (1999)
  • Instructional Design 101 (PDF file)
    The Graduate School of America Faculty Development (1999)
  • Project Management for Interactive Multimedia
    IICS-MN chapter meeting, Minneapolis, MN (1998)
  • PLATO Product Development Methodology
    Post-Secondary Workplace Development Conference, Houston, TX (1998)
  • Delivering CBT on the Web in the Real World
    Utah State University Summer Instructional Design Institute, Logan, UT (1997)
    Fifth Annual School-to-Work Conference, Beaver Creek, CO (1997)
    IICS-MN chapter meeting, Minneapolis, MN (1997)
    ISPI (MN) chapter meeting, Minneapolis, MN (1997)
  • Cognitive Apprenticeship, Functional Context, and Computer-Based Education
    Post-Secondary Workplace Development Conference, Houston, TX (1997)
  • Evaluating CBT
    ISPI (MN) chapter meeting, Minneapolis, MN (1997)
  • The Internet Solution
    Technology Innovations in Education Conference, Rapid City, SD, (1997)
  • Brontosaur Ballet: Lessons from really big courseware projects
    Interactive '96, Atlanta, GA (1996)
  • Simulating an OS/2 Application in DOS: An interactive videodisk adventure
    Morph's Outpost on the Digital Frontier (1994)

*** Portfolio ***

http://www.itasca.net/~corrie/corrie_bergeron_portfolio.htm